Product: Shopko Optical Shipping Service Clear all filters (0 of 3 reviews match)
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Shopko Optical - Horrible

I ordered glasses, they said they took my insurance. Waited 3 weeks, when really my ordered was canceled WITHOUT me knowing. So I’m waiting waiting and waiting. Horrible communication. I will not be going there again, and I will be letting other people know.
1.3
Details
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Shopko Optical Shipping Service
#1126138
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Shopko Optical - Paid for glasses and they never shipped them to me. Worst place to go for service and eye care products
Shopko Optical - Paid for glasses and they never shipped them to me. Worst place to go for service and eye care products
From: Me Sent: Thursday, June 16, 2016 4:42 PM To: service.eyecare@shopko.com Subject: Customer complaint On 5/21/16 I came in for my eye exam. Store 0099 in Onalaska WI. I had picked out and paid for a rather expensive pair of glasses that same day before I left. I...
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2.3
Product
Shopko Optical Shipping Service
I didn't like
  • Poor customer service
  • Only professional is the doctor in back
  • No tracking of packages
#867814
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Department store Shopko came into our area two months ago. I have gone there five times and on all but one, I incurred negligent service. I left the first ones go thinking it was lack of employee training at a new store. However, the last went beyond the store into the...
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Minerva, Ohio
Product
Shopko Optical Shipping Service
#390632
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