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I went to the Monroe Shopko to have my eyes checked the end of August & ordered a pair of glasses. I received the glasses in a timely manner but to my disappointment I was unable to see that great out of them - no way could I accept them. So they offered to reorder...
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1.7
I didn't like
  • Did not offer to help or try and fix the problem
#969819
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I went into the Shopko Optical center at the store at 144 th and center in Omaha to get my eyes checked and get new glasses. After getting my glasses I stopped in 3 different times complaining that I still couldn't see . They adjusted them once but kept telling me that...
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#969741
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Janesville Wisconsin Shopko optical is a joke. They charged me for Teflon coating on the lenses, and said that's allegedly supposed to help prevent scratches. 2 weeks after getting my glasses i started noticing small scuffs and scratches. I took them back and brought...
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JasonN
JasonN

I don't do anything where it's likely they'll scratch. I work in a clean sterile environment, and mainly wear the glasses when I'm driving or can't wear contacts. Needless to ...

2.2
#961130
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Shopko Optical Eyeglasses Review

Bought a pair of saftey glasses at shopko, nose piece came off. They cann't replace it. Asked for new frames. "Their safety glasses, you have to buy a complete new pair. It's illegal to put lenses in a new frame." They can kiss my ***, SHOPKO will never see a dime from me again. Thanks Winona, Mn store. Great customer service.
1.0
Details
Customer service
Product or Service Quality
Staff
Value for money
#945316
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I purchased glasses in 2012. They got clouded because the teflon coating wore off. I had the glasses replaced under warranty in 2013. The glasses did the same thing. I put up with it. I just went into Shopko today and I was told I was SOL. The warranty is two...
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1.0
I didn't like
  • Have a take the money and run attitude
  • No service
  • Sell interior products --
#945009
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Called today to try to order my sons glasses since he had lost his. She asked me if I wanted everything the same as his last pair told her yes. She came back on the line and I asked how much she told me $130. I asked if that was after my insurance? This is when she...
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1.0
#943151
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Shopko Optical - Paid for glasses and they never shipped them to me. Worst place to go for service and eye care products
Shopko Optical - Paid for glasses and they never shipped them to me. Worst place to go for service and eye care products
From: Me Sent: Thursday, June 16, 2016 4:42 PM To: service.eyecare@shopko.com Subject: Customer complaint On 5/21/16 I came in for my eye exam. Store 0099 in Onalaska WI. I had picked out and paid for a rather expensive pair of glasses that same day before I left. I...
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2.3
I didn't like
  • No tracking of packages
  • Poor customer service
  • Only professional is the doctor in back
#867814
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Very dissatisfied customer I bought two pairs of glasses from Shopko Optical and was told I had scratch protection on them I paid over $700 for the two pairs of glasses 1 pair was Harley-Davidson frames 1 pair was plain again I was told they had scratch protection...
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Anonymous
Anonymous

Next time I'll go to lens crafters

Anonymous
Anonymous

I had the same issue.

1.2
#866707
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I purchased a new set of eye glasses with the very best coatings available on plastic lens. In less than a year I had many scratches. I have worn glasses for over 50 years and this is my first complaint. I went back to the store and was told yes, you did buy the best...
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#851450
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Myself, my husband and my son all go to Dr. Johannson. We like him a lot. His staff is helpful and always polite. The only issue I have is that after the appointment it takes an hour to get all the paper work done so that you can pay and leave. There has to be...
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#822570
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