I went to the Monroe Shopko to have my eyes checked the end of August & ordered a pair of glasses. I received the glasses in a timely manner but to my disappointment I was unable to see that great out of them - no way could I accept them. So they offered to reorder...Read more
I didn't like
- Did not offer to help or try and fix the problem
I went into the Shopko Optical center at the store at 144 th and center in Omaha to get my eyes checked and get new glasses. After getting my glasses I stopped in 3 different times complaining that I still couldn't see . They adjusted them once but kept telling me that...Read more
Janesville Wisconsin Shopko optical is a joke. They charged me for Teflon coating on the lenses, and said that's allegedly supposed to help prevent scratches. 2 weeks after getting my glasses i started noticing small scuffs and scratches. I took them back and brought...Read more
Shopko Optical Eyeglasses Review
Bought a pair of saftey glasses at shopko, nose piece came off. They cann't replace it. Asked for new frames. "Their safety glasses, you have to buy a complete new pair. It's illegal to put lenses in a new frame." They can kiss my ***, SHOPKO will never see a dime from me again. Thanks Winona, Mn store. Great customer service.
I purchased glasses in 2012. They got clouded because the teflon coating wore off. I had the glasses replaced under warranty in 2013. The glasses did the same thing. I put up with it. I just went into Shopko today and I was told I was SOL. The warranty is two...Read more
Called today to try to order my sons glasses since he had lost his. She asked me if I wanted everything the same as his last pair told her yes. She came back on the line and I asked how much she told me $130. I asked if that was after my insurance? This is when she...Read more
From: Me Sent: Thursday, June 16, 2016 4:42 PM To: email@example.com Subject: Customer complaint On 5/21/16 I came in for my eye exam. Store 0099 in Onalaska WI. I had picked out and paid for a rather expensive pair of glasses that same day before I left. I...Read more
Very dissatisfied customer I bought two pairs of glasses from Shopko Optical and was told I had scratch protection on them I paid over $700 for the two pairs of glasses 1 pair was Harley-Davidson frames 1 pair was plain again I was told they had scratch protection...Read more
I purchased a new set of eye glasses with the very best coatings available on plastic lens. In less than a year I had many scratches. I have worn glasses for over 50 years and this is my first complaint. I went back to the store and was told yes, you did buy the best...Read more
Myself, my husband and my son all go to Dr. Johannson. We like him a lot. His staff is helpful and always polite. The only issue I have is that after the appointment it takes an hour to get all the paper work done so that you can pay and leave. There has to be...Read more
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