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Arrived at shopko for eye exam, ran to bathroom as I have a 45 min drive then stood in line at the optical center. By the time I got to the desk the woman tells me I’m late and have to reschedule. I’ve already waited a month to be seen and eyes were extremely painful...
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2.2
#1235549
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I bought prescription sunglasses from shopko. I paid over 300 dollars for them. They worked well and fit well and I had no issues with them. Then about a year in and they snapped in the center of the (cheap plastic) frame. I went to Shopko and asked if they could fix...
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2.7
I liked
  • Nice atmosphere
  • Have accessories
  • Wide selection
I didn't like
  • Wont take medicaid
  • Short warranty period
  • Product that breaks easily
#1216206
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Shopko Vision Center at Belvidere, IL - just the best. Great staff, great doctor. Actually listened to me. After a gawd-awful experience and total price gouging at Advanced Eyecare of Rockford, this was pure joy. Actually have glasses I can use at 1/3 the cost. Got...
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#1235218
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I have been going there for years. The last time I was there, they messed up my insurance. This time I showed up up for my appointment only to find out it was scheduled for next week! I took the day off of work for this appointment. Appointment was suppose to be at 930...
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2.0
Helena, Montana Province
#1206501
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Was browsing at Shopko Optical last night. Checking out the new frames they have, in anticipation of my upcoming eye exam. The frames that I found and REALLY like are a pair of Asher and Ivy frames. I was informed by the technician that they only can be ordered online....
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#1196961
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Shopko Optical - Horrible

I love spending $500 dollars to be ignored and treated rudely. I refuse to ever come here again and will tell everyone else I know to not either.
#1146972
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They tell you with your insurance info, they can tell you exactly how much your glasses will cost you. Wrong, I got stiffed with another bill of $33 because my insurance didn't accept some of the charges. No point in having them calculate your cost and pay, READ THE...
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Anonymous
Rudy Stein

Did same thing to me. Ask for refund 3 times and was always told they would look into it.

3.0
#1104533
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Shopko Optical - Optical

Very pissed I was given the wrong prescription!
#1115949
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Shopko Optical - Horrible

I ordered glasses, they said they took my insurance. Waited 3 weeks, when really my ordered was canceled WITHOUT me knowing. So I’m waiting waiting and waiting. Horrible communication. I will not be going there again, and I will be letting other people know.
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Price Affordability
Product or Service Quality
Product or Service Quality
Reliability
Staff
Value for money
Value for money
Website
#1126138
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Had appt for eye exam, was 8 mins late because we had a code blue at work. I said I'm sorry I'm late, the rude woman looks at the clock and says "you're going to have to reschedule your appt". I said this was something I could not help I'm sorry. Without looking at me,...
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Anonymous
Beatstick

You were late for your appointment, the reason why or aftermath is irrelevant. The entire debacle started with you, so don't blame Shopko.

2.2
#1018501
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