filters
State:
Show
City:
Show
Product:
Show
I have bought very expensive glasses from Shopko for several years. This year the plastic lense on one side cracked. It was replaced. Two weeks later, cracked again, on top and bottom.Woman in store curt and rude accused me of cleaning them with alcohol.I only used...
Read more
Company wrote 0 private or public responses to the review from Nov 02.
1.0
#1392675
Reply to reviews
My husband and I bought really expensive glass's there only bought 1 pair and frames around $800 each or more a yr ago. Wanted their best they had just came out with some new glare night driving formula. Also transition ones they have become darker and darker during...
Read more
Company wrote 0 private or public responses to the review from Jun 28.
#1290751
Reply to reviews
I have never seen such incompetent management in my life. I had to go back five times because they kept messing up my order. The manager Bent one pair beyond use because the lenses we're wrong . The next time I went in she tried to give me the display frames and on the...
Read more
Company wrote 0 public responses to the review from Jun 08.
1.2
#1275306
Reply to reviews
Had to wait 4 weeks before I could order my new prescription for contacts because of miscommunication among the staff. The eye doctor was a part timer there and was only there 2 days a week. Went in and no one borthered to tell me that they had switch me over to her -...
Read more
Company wrote 0 public responses to the review from May 30.
#1267900
Reply to reviews
Couldnt get prescription right and just seemed stupid.
Read more
Company wrote 0 public responses to the review from May 27.
Anonymous
Anonandonandon

You know eye doctors determine your rx based on *your* input during the exam, right? Which looks better? Number one or number two? Number one or number two? Number three or nu...

1.8
#1265675
Reply to reviews
Eye exam on 5/15. Exam excellent by MD. Ordered glasses and wrote check for deposit on my account. 5/18 arrived to pick up new glasses. Wrote check for balance and check would not go thru. Told over the limit allowed. Was advised to write two checks, both for less than...
Read more
Company wrote 0 private or public responses to the review from May 21.
Anonymous
Bianca

Shopko more than likely has no control over the error in processing your check payment. I’ve worked for a bank and 9.5/10 times it’s an issue with the bank communicating to sh...

I liked
  • Timeliness of glasses being delivered
#1261048
Reply to reviews
contact lenses I had purchased and used successfully for years had been discontinued so optometrist ordered from Coopervision, a company whose products I hadn't used before. I like the product when I tried it out for a week. I ordered a six month supply. I went through...
Read more
Company wrote 0 private or public responses to the review from May 15.
1.0
#1256445
Reply to reviews
Show

Shopko Optical - Messed up schedule

My wife made us eye exam appointments @ (9:20 & 9:40am) a month ago. We came in today (5-7-18), my wife is scheduled but I'm not. Asked who dropped the ball behind the desk, they said that information doesn't show. A lie, they just didn't want me to yell @ the person who messed up. Very frustrated, could've done other stuff with my time. All I can tell you is that you (Shopko) have now lost my business.
Company wrote 0 public responses to the review from May 07.
1.4
Details
Additional Fees
Additional Services
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Value for money
#1249794
Reply to reviews
Arrived at shopko for eye exam, ran to bathroom as I have a 45 min drive then stood in line at the optical center. By the time I got to the desk the woman tells me I’m late and have to reschedule. I’ve already waited a month to be seen and eyes were extremely painful...
Read more
Company wrote 0 private or public responses to the review from Apr 17.
2.6
#1235549
Reply to reviews
Shopko Vision Center at Belvidere, IL - just the best. Great staff, great doctor. Actually listened to me. After a gawd-awful experience and total price gouging at Advanced Eyecare of Rockford, this was pure joy. Actually have glasses I can use at 1/3 the cost. Got...
Read more
Company wrote 0 public responses to the review from Apr 17.
#1235218
Reply to reviews