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I have been going there for years. The last time I was there, they messed up my insurance. This time I showed up up for my appointment only to find out it was scheduled for next week! I took the day off of work for this appointment. Appointment was suppose to be at 930...
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2.0
Helena, Montana Province
#1206501
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Was browsing at Shopko Optical last night. Checking out the new frames they have, in anticipation of my upcoming eye exam. The frames that I found and REALLY like are a pair of Asher and Ivy frames. I was informed by the technician that they only can be ordered online....
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#1196961
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Shopko Optical - Horrible

I love spending $500 dollars to be ignored and treated rudely. I refuse to ever come here again and will tell everyone else I know to not either.
#1146972
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Shopko Optical - Horrible

I ordered glasses, they said they took my insurance. Waited 3 weeks, when really my ordered was canceled WITHOUT me knowing. So I’m waiting waiting and waiting. Horrible communication. I will not be going there again, and I will be letting other people know.
1.2
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#1126138
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Shopko Optical - Optical

Very pissed I was given the wrong prescription!
#1115949
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They tell you with your insurance info, they can tell you exactly how much your glasses will cost you. Wrong, I got stiffed with another bill of $33 because my insurance didn't accept some of the charges. No point in having them calculate your cost and pay, READ THE...
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Anonymous
Anonymous

I felt the same way at first when my insurance denied a portion of my claim but the gals were totally cool at explaining the xharges while mine was over 50 bucks, don't blame ...

Anonymous
Rudy Stein

Did same thing to me. Ask for refund 3 times and was always told they would look into it.

3.0
#1104533
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I have been filling my prescriptions for Cyclobenzaprine, 10mg, 90 tabs at Shopko for over a year. I had been paying $10.00. I went in to pick up a refill and was told I owed $21.33 for this prescription. I asked the clerk to check the price, she gave me a look of...
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#1020919
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Had appt for eye exam, was 8 mins late because we had a code blue at work. I said I'm sorry I'm late, the rude woman looks at the clock and says "you're going to have to reschedule your appt". I said this was something I could not help I'm sorry. Without looking at me,...
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Anonymous
Matt

Don't be late next time. Youre lucky they didn't charge you for a fee for wasting the doctors time

Anonymous
Beatstick

You were late for your appointment, the reason why or aftermath is irrelevant. The entire debacle started with you, so don't blame Shopko.

2.2
#1018501
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Friendly at first, but when i brought an issue to their attention that changed quickly. I'm not quite certain if this is standard, but they charged for a contact lens comprehensive exam with fitting in addition to the norm eye exam. I thought this was unusual when i...
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#1015529
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Shopko Optical Appointment Review

After dealing with a change of two insurance companies, I called Shopko Optocal in Belmevue , Ne and was advised tbat the insurance company tbat I signed my grabddaugjter up with was not on board with Shopko Optical.. The lady said that the company would not allow access to their internet programs and it was supposed to accessible since November. Seems to me that someone is not doing his,job.
#985831
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