filters
state:
Show
city:
Show
product:
Show
They tell you with your insurance info, they can tell you exactly how much your glasses will cost you. Wrong, I got stiffed with another bill of $33 because my insurance didn't accept some of the charges. No point in having them calculate your cost and pay, READ THE...
Read more
3.0
Monroe, Wisconsin
#1104533
Reply to reviews
I have been filling my prescriptions for Cyclobenzaprine, 10mg, 90 tabs at Shopko for over a year. I had been paying $10.00. I went in to pick up a refill and was told I owed $21.33 for this prescription. I asked the clerk to check the price, she gave me a look of...
Read more
#1020919
Reply to reviews
Had appt for eye exam, was 8 mins late because we had a code blue at work. I said I'm sorry I'm late, the rude woman looks at the clock and says "you're going to have to reschedule your appt". I said this was something I could not help I'm sorry. Without looking at me,...
Read more
Anonymous
Beatstick

You were late for your appointment, the reason why or aftermath is irrelevant. The entire debacle started with you, so don't blame Shopko.

2.2
#1018501
Reply to reviews

Shopko Optical - Optical

Shopko Optical
#1115949
Very pissed I was given the wrong prescription!
Comment
Show

Shopko Optical Appointment Review

Shopko Optical
#985831
After dealing with a change of two insurance companies, I called Shopko Optocal in Belmevue , Ne and was advised tbat the insurance company tbat I signed my grabddaugjter up with was not on board with Shopko Optical.. The lady said that the company would not allow access to their internet programs and it was supposed to accessible since November. Seems to me that someone is not doing his,job.
Comment
Show

Shopko Optical Eyeglasses Review

Shopko Optical
#945316
1.0
Details
Bought a pair of saftey glasses at shopko, nose piece came off. They cann't replace it. Asked for new frames. "Their safety glasses, you have to buy a complete new pair. It's illegal to put lenses in a new frame." They can kiss my ***, SHOPKO will never see a dime from me again. Thanks Winona, Mn store. Great customer service.
Comment
Show
Customer service
Product or Service Quality
Staff
Value for money

Shopko Optical Eye Exam Review

Shopko Optical
#816647
1.8
Details
I loved the exam and the ladies working. But 3 months after i got my glasses i noticed scratches. Went to the store and i was told to bad. Your eye lashes and makeup is whats scratching your lenses. I have always used thencleaning cloth. I spent $500 on my glasses and will never spend another cent in shopko for anynthing !!!! Im one pissed off customer
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Reliability
Staff
Friendly at first, but when i brought an issue to their attention that changed quickly. I'm not quite certain if this is standard, but they charged for a contact lens comprehensive exam with fitting in addition to the norm eye exam. I thought this was unusual when i...
Read more
#1015529
Reply to reviews
I went to the Monroe Shopko to have my eyes checked the end of August & ordered a pair of glasses. I received the glasses in a timely manner but to my disappointment I was unable to see that great out of them - no way could I accept them. So they offered to reorder...
Read more
1.7
I didn't like
  • Did not offer to help or try and fix the problem
#969819
Reply to reviews
I went into the Shopko Optical center at the store at 144 th and center in Omaha to get my eyes checked and get new glasses. After getting my glasses I stopped in 3 different times complaining that I still couldn't see . They adjusted them once but kept telling me that...
Read more
#969741
Reply to reviews
Janesville Wisconsin Shopko optical is a joke. They charged me for Teflon coating on the lenses, and said that's allegedly supposed to help prevent scratches. 2 weeks after getting my glasses i started noticing small scuffs and scratches. I took them back and brought...
Read more
JasonN
JasonN

I don't do anything where it's likely they'll scratch. I work in a clean sterile environment, and mainly wear the glasses when I'm driving or can't wear contacts. Needless to ...

2.2
#961130
Reply to reviews
I purchased glasses in 2012. They got clouded because the teflon coating wore off. I had the glasses replaced under warranty in 2013. The glasses did the same thing. I put up with it. I just went into Shopko today and I was told I was SOL. The warranty is two...
Read more
1.0
I didn't like
  • Have a take the money and run attitude
  • Sell interior products --
  • Did not offer to help or try and fix the problem
#945009
Reply to reviews
Called today to try to order my sons glasses since he had lost his. She asked me if I wanted everything the same as his last pair told her yes. She came back on the line and I asked how much she told me $130. I asked if that was after my insurance? This is when she...
Read more
1.0
#943151
Reply to reviews
Shopko Optical - Paid for glasses and they never shipped them to me. Worst place to go for service and eye care products
Shopko Optical - Paid for glasses and they never shipped them to me. Worst place to go for service and eye care products
From: Me Sent: Thursday, June 16, 2016 4:42 PM To: service.eyecare@shopko.com Subject: Customer complaint On 5/21/16 I came in for my eye exam. Store 0099 in Onalaska WI. I had picked out and paid for a rather expensive pair of glasses that same day before I left. I...
Read more
2.3
I didn't like
  • Only professional is the doctor in back
  • No tracking of packages
  • Poor customer service
#867814
Reply to reviews